Refund policy

Refund Policy

Last updated: November 2026

Each Thrive by Grace tee is printed just for you after you order. Because of that, we can't accept returns or give refunds if you change your mind. We still want you to love what you wear, so every order comes with our 30-day size swap.

Wrong size?
Contact us within 30 days of delivery, and we'll send you the right size for free. You don't need to send the first shirt back.

Printing defect or damaged in shipping?
Email us a photo within 30 days of delivery, and we'll send a free replacement. If a replacement isn't possible, we'll refund you.

Wrong item sent?
Contact us within 30 days of delivery, and we'll send the correct item for free.

Lost package?
If your tracking hasn't updated in 10 business days, contact us and we'll help you track it down or send a replacement.

How to start:
Email support@thrivebygracedigital.com with your order number, the size you need, and a photo if the item is damaged. We reply within 1–2 business days.

Cancellations:
Printing usually starts within 24 hours. Contact us right away if you need to cancel or change your order. We'll do our best, but once printing starts, we can't cancel the order.